Salesforce Service Cloud Integration and Workflow
Integrate Salesforce Service Cloud with your favorite apps
Salesforce Service Cloud
Salesforce Service Cloud is leading provider of service management and customer service software for large enterprise. It helps companies streamline support and deliver multi-channel customer support experience.
Create Salesforce Service Cloud Workflows in Minutes
Create Microsoft Azure AD and ServiceNow workflow in minutes
%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2060%2060'%20style='enable-background:new%200%200%2060%2060;'%20xml:space='preserve'%3e%3cstyle%20type='text/css'%3e%20.st0{fill:%23E0F6FF;}%20.st1{fill:%232468F6;}%20%3c/style%3e%3cg%20id='Group_17783'%20transform='translate(-212%20-2190.999)'%3e%3cg%20id='Group_8553'%20transform='translate(-769%201657)'%3e%3cg%20id='Group_12344'%20transform='translate(981%20534)'%3e%3cpath%20id='Rectangle_192'%20class='st0'%20d='M30,0L30,0c16.6,0,30,13.4,30,30l0,0c0,16.6-13.4,30-30,30l0,0C13.4,60,0,46.6,0,30l0,0%20C0,13.4,13.4,0,30,0z'/%3e%3c/g%3e%3c/g%3e%3cg%20id='Group_17387'%20transform='translate(233.639%202206.338)'%3e%3cg%3e%3cg%20id='Group_17343'%20transform='translate(0%200)'%3e%3cpath%20id='Path_17978'%20class='st1'%20d='M5.5,29.3c-0.1,0-0.4-0.1-0.5-0.1c-0.4-0.3-0.5-0.9-0.3-1.3l9.5-14.1h-3.4%20c-0.5,0-1-0.2-1.3-0.7c-0.4-0.4-0.5-1-0.4-1.6v-0.1l3-10.7C12.3,0.2,12.7,0,13.2,0c0.4,0.2,0.7,0.6,0.7,1.1L11,11.8h4.4%20c0.5-0.1,1.1,0.2,1.3,0.7c0.1,0.4,0.1,0.9-0.1,1.3l-10,14.9C6.1,29.2,5.8,29.3,5.5,29.3'/%3e%3cpath%20id='Path_17979'%20class='st1'%20d='M5.5,29.3H5.4c-0.5-0.2-0.8-0.6-0.8-1.1l1.7-9.9H1.5c-0.6,0-1.1-0.3-1.3-0.8%20C-0.1,17,0,16.4,0.4,16L12.1,0.4c0.3-0.4,0.9-0.4,1.3-0.1c0.4,0.3,0.4,0.9,0.1,1.3l-11.4,15h4.1c0.5,0,1.1,0.2,1.5,0.5%20c0.3,0.3,0.4,0.8,0.4,1.2L6.3,28.8C6.3,29.1,6.1,29.3,5.5,29.3'/%3e%3c/g%3e%3c/g%3e%3c/g%3e%3c/g%3e%3c/svg%3e)
Trigger
Case Updated
Case update in Salesforce Service Cloud
Contact Updated
Contact update in Salesforce Service Cloud
New Case Created
New case in Salesforce Service Cloud
New Contact Added
New contact in Salesforce Service Cloud
%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2060%2060'%20style='enable-background:new%200%200%2060%2060;'%20xml:space='preserve'%3e%3cstyle%20type='text/css'%3e%20.st0{fill:%23D1FFEA;}%20.st1{fill:%232DB677;}%20%3c/style%3e%3cg%20id='Group_17784'%20transform='translate(-1021%20-2190.999)'%3e%3cg%20id='Group_17449'%20transform='translate(40%201657)'%3e%3cg%20id='Group_12344'%20transform='translate(981%20534)'%3e%3cpath%20id='Rectangle_192'%20class='st0'%20d='M30,0L30,0c16.6,0,30,13.4,30,30l0,0c0,16.6-13.4,30-30,30l0,0C13.4,60,0,46.6,0,30l0,0%20C0,13.4,13.4,0,30,0z'/%3e%3c/g%3e%3c/g%3e%3cg%20id='Group_17456'%20transform='translate(1040.21%202208.359)'%3e%3cg%3e%3cg%20id='Group_17455'%20transform='translate(0%200)'%3e%3cpath%20id='Path_18046'%20class='st1'%20d='M22,11L3.5,0.3C2.4-0.3,1,0.1,0.3,1.2C0.1,1.5,0,1.9,0,2.3v21.4C0,25,1,26,2.3,26%20c0.4,0,0.8-0.1,1.2-0.3L22,15c1.1-0.6,1.5-2.1,0.8-3.2C22.7,11.5,22.4,11.2,22,11'/%3e%3c/g%3e%3c/g%3e%3c/g%3e%3c/g%3e%3c/svg%3e)
Actions
New Case
Create case in Salesforce Service Cloud
Create Contact
Create contact in Salesforce Service Cloud
Get Case Details
Get case details from Salesforce Service Cloud
Update Contact
Update contact in Salesforce Service Cloud
Robert Zeitz
Director of Cloud Applications & Service Delivery
%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2041.3%2034.6'%20style='enable-background:new%200%200%2041.3%2034.6;'%20xml:space='preserve'%3e%3cstyle%20type='text/css'%3e%20.st0{fill:%23C8D1F0;}%20%3c/style%3e%3cpath%20id='Path_10693'%20class='st0'%20d='M12.8,0C4.3,6.1,0,13.6,0,22.3v0.5c0,7.1,3.8,11.8,9.5,11.8c4.6,0,8.4-3.7,8.4-8.3%20c0-0.1,0-0.1,0-0.2c0.2-4.1-2.9-7.7-7.1-7.9c-0.3,0-0.6,0-0.9,0c-1,0-2,0.2-2.9,0.6C7.8,13.8,11.3,9,17.5,4.3L12.8,0z%20M36.2,0%20c-8.5,6.1-12.8,13.6-12.8,22.3v0.5c0,7.1,3.8,11.8,9.5,11.8c4.6,0,8.4-3.7,8.4-8.3c0-0.1,0-0.1,0-0.2c0.2-4.1-2.9-7.7-7.1-7.9%20c-0.3,0-0.6,0-0.9,0c-1,0-2,0.2-2.9,0.6c0.7-4.9,4.2-9.7,10.4-14.4L36.2,0z'/%3e%3c/svg%3e)
After using a few different automation workflow programs, we decided to go with Workativ for its easy-to-use interface and systems integration. Using Workativ feels like it was truly designed with the user in mind. More importantly, the Workativ team has shown tremendous customer support, allowing us to continue to expand their software’s capabilities to meet our needs.
The Workativ team always considers the users feed backs and needs to create brand new features allowing us to design out the exact workflow we need. With their support we have been able to automate our onboarding, offboarding, and up keeping our employee data across all systems.
We look forward to further exploring the world of automation with their help!
Why Workativ Automate?
Most workflow products are complex, expensive, and bloated with things that you don’t need. Workativ Automate is purpose built iPaaS to help you connect and automate your workplace tasks. It’s easy to use yet powerful, and affordable to all.
Join leading innovators
Simple and Intuitive
Create app integrations and workflows using simple UI interface. No coding or developer support required.
Powerful Tools
Format data, add conditional logic, set approvals, or time intervals into your workflows.
100+ Connectors
Connect 100+ cloud apps. Use app triggers, webhooks to run your workflows.
Secure & Reliable
Data encryption at rest and transit, data retention controls and audit logs. ISO 27001 certified.
Popular Integrations
Automate your tickets, user management, and IT operations in Salesforce Service Cloud. Automate your tasks, user management, and updates in Jira.Do much more by connecting Salesforce Service Cloud and Jira.
Automate your tickets, user management, and IT operations in Salesforce Service Cloud. Send automated notifications and messages to users or channels in Microsoft Teams.Do much more by connecting Salesforce Service Cloud and Microsoft Teams.
Automate your tickets, user management, and IT operations in Salesforce Service Cloud. Send automated emails in Microsoft Outlook.Do much more by connecting Salesforce Service Cloud and Outlook.