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Slack
Zendesk

Slack and Zendesk

Send automated notifications and messages to users or channels in Slack. Automate your tickets, user management, and drive agent productivity in Zendesk. and much more by connecting Slack and Zendesk.

Popular Workflows

Send message to channel in Slack on a New ticket in Zendesk
Send message to user in Slack on a Agent ticket response in Zendesk
Send message to user in Slack on a New ticket note in Zendesk
Send message to user in Slack on a New ticket tag in Zendesk
Send message to user in Slack on a Ticket status change in Zendesk
Send message to user in Slack on a New help center post in Zendesk
Send message to user in Slack on a New user in Zendesk
Create Slack and Zendesk workflow in minutes

Start building your workflows with triggers and actions

Trigger

New Help center Post

New help center post in Zendesk

New User Added

New user in Zendesk

Agent Replied To Ticket

Agent ticket response in Zendesk

Agent Replied To Ticket

Agent ticket response in Zendesk

Actions

Send Message to Channel

Send message to channel in Slack

Send Message to User

Send message to user in Slack

Set Reminder

Set reminder in Slack

Set Status

Set status in Slack

cahe_manager

Robert Zeitz

Director of Cloud Applications & Service Delivery

Quotes

After using a few different automation workflow programs, we decided to go with Workativ for its easy-to-use interface and systems integration. Using Workativ feels like it was truly designed with the user in mind. More importantly, the Workativ team has shown tremendous customer support, allowing us to continue to expand their software’s capabilities to meet our needs.

The Workativ team always considers the users feed backs and needs to create brand new features allowing us to design out the exact workflow we need. With their support we have been able to automate our onboarding, offboarding, and up keeping our employee data across all systems.

We look forward to further exploring the world of automation with their help!

Why Workativ Automate?

Most workflow products are complex, expensive, and bloated with things that you don’t need. Workativ Automate is purpose built iPaaS to help you connect and automate your workplace tasks. It’s easy to use yet powerful, and affordable to all.

join leading innovators

Simple and Intuitive

Create app integrations and workflows using simple UI interface. No coding or developer support required.

Powerful Tools

Format data, add conditional logic, set approvals, or time intervals into your workflows.

100+ Connectors

Connect 100+ cloud apps. Use app triggers, webhooks to run your workflows.

Secure & Reliable

Data encryption at rest and transit, data retention controls and audit logs. ISO 27001 certified.